Which countries do you ship to?
Currently we are only shipping to United States and New Zealand. We’ll be adding more countries in future. If your country isn’t on the list, be sure to check again or drop us an email.
How much shipping cost?
Bibs & Rattles is offering FREE Shipping for a limited time (till further communication). To keep the cost down for our customers and quality high, we source products from all over the world. Orders are shipped directly from our distributor’s warehouse from the world over and may take up to 2-4 weeks to finally reach you.
How much do I have to wait for my order to be delivered?
Orders typically ship within 1-2 days after placing the order, and a tracking number is provided to the customer. Shipping times vary based on the location of the warehouse and destination. In most cases, items are delivered between 2-4 weeks from order been placed. Customers can track their order any time using the tracking number provided.
Who to contact if I didn’t receive my order?
We strive for five-star customer service and quality. In case your shipment is delayed, we request you to please wait for 3-4 weeks before raising a complaint with us. Sometimes orders get delayed due to unforeseen circumstances. We are always there to help our customers.
Please mail our Customer Support team at firstname.lastname@example.org if you need any help with your shipment.
Do I have to pay customs duties or taxes?
It’s the buyer’s responsibility to pay for all tax and custom fee which may be required in some countries. Please check your country customs website for more details.